The SFA software comrises a package of helpful modules that allow you to handle the actions of sales and marketing at management levels. It gives managers and regional directors entire inspections of sales data. SFA application give a possibilites to users to set and accounting purposes and budgets of sales, direction of actions of sales agents and settlement costs. The informations collected in the system are bring to bear by the SFA sales analysts, employees of trade marketing and marketing departments.
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Details from transactional systems reinforce Data Warehouse, which prowides conducting multidimensional analysis (OLAP called. On-Line Analytical Processing) in very clever way, what is specific for Business Intelligence systems. Managers and analysts may easily aggregate, strain and sort sales data, choose important information and change the perspective opinion of them. SFA software puts together particular runs of CRM systems that support sales and marketing efforts take a look. Typical for this model of application is the prospect of “photo-shelf” and forwarding it to the sales manager.
Alike popular are the modules that are used to carry asking and gather claims from customers. The era of portable computers Pocket PC gone and in their place are more useful smartphones and tablets. Present-day mobile applications for companies agents are available for Android, iOS (iPhone, iPad), Symbian, Windows Phone (used eg in Nokia and HTC) and BlackBerry. As a rule, SFA software is accessible in varied languages. By dint of work without the access to the Internet mobile application synchronizes informations when you connect to the Internet. The trader can collect orders and perform other tasks over the visit trade even if it is off the range of GSM or Wi-Fi.
SFA systems are implemented in enterprise servers (on premisedue to reason) or can be carried in the model application as a service (Software as a Service, SaaS). SFA applications can be integrated with exterior ERP and CRM systems adaptation in companies for business management, customer service (read more eu trade mark registration) and marketing activities. A sales representative can gain present and complete details about the accessibility of products, new discounts and customer receivables. Orders collected with the use of mobile devices, can be immediate sent to the ERP system of a corporations, or wholesale distributor.